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Contact Funzpoints Customer Service

How to Reach a Person at Funzpoints

Verified Contact Information

Toll-Free Number:

  • 1-877-781-1187
Call Now

Customer Service:

support@funzpoints.com
Send Message

Funzpoints Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Funzpoints Phone Number
1 (877) 781-1187
Average Hold Time
00:01:49
Average Calls duration
2 minutes
Most Popular Funzpoints Email Address
support@funzpoints.com
Funzpoints Live Agent Availability
16% of callers successfully reach a real person
Issue Resolution Rate
Low (9% reported full resolution)
View full overview

How to Contact Funzpoints Customer Service?

The Funzpoints customer service phone number is 877 781 1187. This support number exists to provide customers with help and advice connected to different types of questions about the services and games. Whether you have some inquiries about the types of games, or collection of winnings, securities and warranties for the players, call the telephone number and the customer representative will provide you information.
The contact team of the company works 24/7. You can call when you want or the issue started. In some cases the phone line can be overloaded with requests. Tend to the other methods to reach the Funzpoints contact specialists.

To reach the support team via the application, you have to download it from the mobile store. As soon as you complete it, open the menu at the right side of the screen and log in to the account. Provide your username and password. After the authorization, press the settings and adopt the interface and functions of games due to your needs.
Choose the game in the interface and start playing it. If you have any questions, you can message the customer care department. Indicate details of the issue, so the support member will get all the information to help you.

To contact the support team of the company you can use the Funzpoints email support@funzpoints.com. Clients can send different types of letters using their email address. For instance, they can complain, and send reports, recommendations and answers to the user’s questions. The period for the answer takes from 5 to 10 working days. Provide your contact information in the letter to get the reverse response. The other way to engage with the customer representatives via the site is the Funzpoints address which you can check on the official website.

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Contact Information

Funzpoints Website:

Funzpoints Help Center:

Corporate Office Address:

Woopla Inc.
292 Charlotte St.
Sydney, Nova Scotia B1P 1C7
Canada

How Customers Rate Funzpoints Support?

4.5 / 5
Good

Based on 6.8K calls to Funzpoints customer support through PissedConsumer.com and 27 survey responses.

Total Calls
6.8K
Avg Call Duration
02:18
Issues Resolved
9%

Why Customers Call Funzpoints?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 30%
  • Account 21%
  • Payments and Charges 13%
  • Request for Information 11%
  • Product/ Service 8%
  • Shipping and Delivery 5%
  • Return/ Replace 4%
  • Cards 3%
  • Activation/ Cancellation 1%
  • Refund 1%
  • Website/ Application <1%
  • Staff <1%
  • Employment <1%

Customer Inquiries & Issues

30%
  • "No funds"
  • "Self limitations set on accident"
  • "I need a ffucking reset link"

Account

21%
  • "Restore account I can no longer access the email"
  • "Account verification"
  • "I'm trying to reopen my account with FUNZPOINTS"

Payments and Charges

13%
  • "Debit"
  • "Multiple declined transactions"
  • "2 Missing payment"

Request for Information

11%
  • "Verification"
  • "About my funs"
  • "Need help login in"

Product/ Service

8%
  • "Lost pass2ord can't access my email"
  • "Error in transactions have not received my money back on my card"
  • "First time withdrawal. Keeps telliing me my info is wrong"

Shipping and Delivery

5%
  • "Where is my ainnings"
  • "I have not received my winnings"
  • "Redeemed 20 dollars still haven't got it."

Return/ Replace

4%
  • "To change my address and phone number"
  • "Can't change mobile number on fun points"
  • "Need to change number used for redeem"

Cards

3%
  • "Card rejected"
  • "Card errors"
  • "Transfer of funds keep being denied to card I've used multiple times"

Activation/ Cancellation

1%
  • "Activate my account"
  • "Deactivated account"
  • "Trying to activated my account"

Refund

1%
  • "Refund"
  • "Refund of unauthorized transaction on my account that was done by someone who gas an account with you"
  • "Refunded"

Website/ Application

<1%
  • "The same reason why everyone else calls you already know that your casino is trash and takes your money something is wrong with this *** I'm tryna download your IP address your URL and play this *** on your server because this casino is either"
  • "The website won't allow me to redeem my money and cash out"
  • "I've tried to get into the app and it says it's going to send a verification for my email and it doesn't, I've done this 4 times today"

Staff

<1%
  • "customer service"
  • "Fix service and repair"
  • "I am unsatisfied with my service"

Employment

<1%
  • "To thank funZpoints for doing a great job and complimenting them for tger wonderful customer service"
  • "The reason for my call is every time I get paid and I come play with you guys it just it's like it's just set to be that way it just goes to nothing I get nothing"
  • "1099k"

Compare Funzpoints Customer Service To

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Pulsz
stars-rating-fill
3.7 out of 5

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